The file covers the difference between a shared legal answering service and a dedicated intake agent, how to keep the desk on the right side of legal advice, and a checklist for tools such as Clio, MyCase, PracticePanther, or Lawmatics. It is written for US small and mid-size firms. It does not invent conversion rates or “cases saved” statistics, and it is not legal advice.

Read the full law firm intake answering service page if you want the longer version first. Coverage and rates are on the pricing page.

Prefer a conversation? Contact us, or start from the Law firm intake answering service use case or the use cases overview.